To ensure that you receive the entire service you have scheduled, please arrive early enough so that you can check in, and be relaxed at the time your appointment is scheduled to begin. We recommend arriving 10 minutes before your service is scheduled. We ask that you give us at least 24 hours’ notice if you are not able to make your appointment. This allows us to re-book your WAXPERT with another guest. Please understand when an appointment is made the esthetician is setting their time aside to dedicate to you. If you are not able to make your appointment, and do not call prior to make other arrangements we will have to charge you for the services that you have reserved.